Privacy Policy

Last updated: 31 August 2026

This is a standard template provided for the website build. Have it reviewed by a qualified lawyer for India-specific compliance before launch.

Introduction

Apex Pharma API (“we”, “us” or “our”) is a GMP-compliant manufacturer and exporter of bulk active pharmaceutical ingredients, operating since 2015. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices available to you. We deal strictly on a business-to-business basis and do not sell to consumers, operate an online store, or process payments online.

By using this website or submitting an enquiry to us, you agree to the practices described in this policy.

What information we collect

We collect only the information we need to respond to business enquiries and to keep the website working well.

Enquiry form data. When you complete our enquiry form we collect the details you provide, which typically include your name, company name, work email address, the product or service you are interested in, and the content of your message.
Technical and analytics data. Like most websites, our hosting provider and our analytics may record limited technical information such as your approximate region, browser type, device type, referring page and the pages you view. We use Google Tag Manager to manage measurement tags, including Google Analytics 4, to understand aggregate site usage; these may set cookies and are used for measurement only, not for advertising.

We do not intentionally collect sensitive personal data, and we ask that you do not include any in your messages.

How we use your information

To respond to your enquiry and to correspond with you about it.
To prepare and send quotations, technical documentation and samples where requested.
To manage our business relationship with your company and keep a record of our correspondence.
To maintain, secure and improve our website.

We do not add enquiry contacts to marketing mailing lists, and we do not sell, rent or trade your information to third parties for their own marketing.

Legal basis and consent

Where you submit an enquiry, we process your information to take steps at your request and to pursue our legitimate interest in responding to prospective and existing business customers. Where analytics or non-essential cookies require consent under applicable law, we rely on the consent you provide. You may withdraw your consent or ask us to stop processing your information at any time by contacting us at the address below.

Third-party processors

We use a small number of reputable service providers to operate the website. These may include:

Form handling. Our enquiry form is delivered to us through a third-party form service (Web3Forms), which receives your submission and forwards it to our email inbox.
Hosting and content delivery. The website is hosted and served through third-party hosting and content-delivery infrastructure.
Analytics. Google (Google Tag Manager and Google Analytics 4) processes aggregate usage data on our behalf; data may be processed on Google servers outside India.

These providers process data only as needed to deliver their service to us. Some of them, and the servers they use, may be located outside India, which means your information may be processed or stored in other countries. Where this happens we take reasonable steps to ensure your information continues to be handled with appropriate safeguards.

Data retention

We keep enquiry correspondence and related business records for as long as needed to deal with your enquiry and to maintain our commercial and legal records, after which we delete or anonymise it. Technical and analytics data is retained only for the period required for security and reporting purposes.

Data security

We apply reasonable technical and organisational measures to protect the information we hold against loss, misuse and unauthorised access. The website is served over an encrypted (HTTPS) connection. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may ask us to provide access to the information we hold about you, to correct inaccurate information, or to delete information we no longer have a legitimate reason to keep. To make a request, contact us at info@apexpharmaapi.com. We may need to verify your identity before acting on a request.

Children

Our website and services are intended for businesses and the professionals who represent them. They are not directed at children, and we do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page, with the “last updated” date shown above.

Contact us

If you have any questions about this policy or how we handle your information, please contact us:

Email: info@apexpharmaapi.com
Phone: +91 78787 93231
Address: C-298/2/4, Road No. 15, Saykha GIDC, Bharuch — 392140, Gujarat, India